Our goal is 100% customer satisfaction. We try very hard to accurately reproduce the colors and textures of the fabrics that are featured on our website. However, digital images and fabric will never match exactly. We are confident that you will not be disappointed, but if you are, we do offer the option of returning your order.
We have a 30-day return policy on items you aren’t satisfied with. Please contact us before returning an item so we can provide additional instructions and expedite your return process.
Refunds will be issued once items are returned to us. The items must be in the same condition and packaging you received them in, with no signs of use or odor. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. Refunds will not be given for shipping charges and return shipping charges are the responsibility of the buyer.
For further questions, please contact us directly: call (860) 237-9048 9am-6pm Mon-Fri or 9am-4pm Sat; email firstname.lastname@example.org or use the form on the Contact Us page. As always, thank you for your continued business!